MetroDispatch Accelerator privacy policy

MetroDispatch Accelerator has put forth this privacy policy to provide an overview of privacy practices at MetroDispatch Accelerator, Our services that can collect user data include the website, web application, mobile application, and APIs owned or operated by MetroDispatch Accelerator (“we”, “us”). The Privacy Policy also describes your choices as a user regarding using, accessing, and correcting your data. In this policy, you will find:

• What personally identifiable information do we collect through the website, how it is used, and with whom it is shared?
• Your options regarding how your information is used.
• The security measures we have in place to protect your information from misuse.
• How can you correct inaccuracies in your information?

Please read this privacy policy before using a MetroDispatch Accelerator service or submitting any personal information. The Privacy policy is prone to be updated in the future, so you are advised to review the policy each time you visit the site or use the application to ensure you understand how any personal information you provide will be used. Information Collection, Use, and Sharing: MetroDispatch Accelerator is the sole owner of the information collected on this site. Information Provided to Us: If you make a purchase or request information through our website or application, we will collect the personal information you provide. This information may include your name, email address, place of work, and phone number. We will use this information to contact you about the products and services you’ve expressed interest in. Likewise, we may contact you in the future about company updates, changes to our privacy policy, and products and services that may be relevant to your business. None of the information you provide us will ever be sold or rented to anyone outside MetroDispatch Accelerator. Nor will your information be shared with anyone other than our preferred providers. The only exception is when we have to share information with governmental agencies or other companies who are assisting us in fraud prevention or an investigation. We may do so when (1) permitted or required by law, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions, or (3) investigating fraud that has already taken place. Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources that may be located within the US, as set out below:

• Technical Data from the following parties:
  • Analytics providers, such as Google.
  • Website personalization providers.
  • Advertising networks.
• Identity and contact data from the following parties:
  • Search information providers.
  • Publicly available sources.
  • Data brokers or aggregators.
  • Social media lead generation companies.
  • Lead generation companies.
• Contact, Financial and Transaction Data from the following parties:
  • Payment and delivery services.

Access and Control of Your Information: If you no longer wish to receive marketing solicitations from MetroDispatch Accelerator, you may opt-out at any time. To do so, please contact us by email at support@Metro-tms.com. You may also contact us to:

• View, change, or delete your personal information.
• Discuss any concerns or questions you have about the use of your personal information.

Security: Your trust is important to us. To that end, we take precautions to protect the information you submit to us online. All credit card information and other sensitive data are encrypted and sent to us securely. To verify that your information is protected, look for “https” at the beginning of the web address before entering your credit card number. Precautions are taken for the information we store offline, as well. Sensitive data is only provided to employees when it is needed to perform a specific job function, such as billing or customer service. Personal Information Disclosure: The United States or Overseas: MetroDispatch Accelerator does not transfer personal data to third parties outside the United States or its territories, except in cases where such transfer is necessary to fulfill the services you are contracting us or have contracted us to perform. In such cases, only the necessary amount of information that is needed by the third party to complete the services is transmitted. When applicable, personal data is transmitted to third parties in compliance with the data protection laws in the originating country. All transfers of personal data by MetroDispatch Accelerator will be done with the prior written consent of the data subject and will be made in strict accordance with applicable law. California Consumer Privacy Act: The California Consumer Privacy Act (CCPA) provides Californian residents with certain consumer rights. To learn more about your rights, click here. If you have any concerns about our privacy policy or feel we are not abiding by the practices we’ve described above, please contact us directly. You can email us at support@Metro-tms.com.

Data Collected during use of service:

1. Location data (Driver):  We collect drivers’ precise or approximate location data, including to enable deliveries, to enable delivery tracking and safety features, to prevent and detect fraud, and to satisfy legal requirements. MetroDispatch Accelerator collects this data when the Mobile app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.

2. We collect such data from users’ mobile devices if they enable us to do so. MetroDispatch Accelerator collects such data from the time a delivery is requested until it is finished (and may indicate such collection via an icon or notification on your mobile device depending on your device’s operating system), and any time the app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of their mobile device.